ARTICLE
16 April 2022

AFCA releases videos to help members to understand complaint handling procedures

SG
Sophie Grace Pty Ltd

Contributor

Sophie Grace is a leading Australian firm specialising in both compliance and legal services to participants within the financial services and credit industries. We have serviced Australian and international clients across the financial sector for over a decade. From obtaining the required licences to operate your business to the provision of ongoing compliance support, many businesses have benefited from Sophie Grace’s extensive knowledge in the financial and credit space. We take pride in our ability to offer tailored solutions to a broad range of businesses whilst keeping business practicalities and obligations to regulators at the forefront of our minds when delivering services and advice. Our consultancy services can equip you with assistance and clarity in your business endeavours.
In this new video, AFCA explores the conciliation conference and how it is used to resolve disputes.
Australia Finance and Banking
To print this article, all you need is to be registered or login on Mondaq.com.

AFCA has made it easier for their members to understand the complaint handling procedure by providing videos that go through the step to step process. In this new video, AFCA explores the conciliation conference and how it is used to resolve disputes. Click here to see the video now.

If you believe you are ready to go through the complaint process, click here to start.

Related Articles

Tips for managing complaints both internally and with AFCA.

See More Popular Content From

Mondaq uses cookies on this website. By using our website you agree to our use of cookies as set out in our Privacy Policy.

Learn More